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Of course, we constantly strive to fill your order to your satisfaction.
Yet, you may have questions in individual situations about the Online Shop or a question about an order or shipment. First, look under the section "FAQ and Help" to see if an answer to your question is already there - this is without a doubt the fastest method.
You didn't find the answer in FAQ? Then, please use the following form to send your question by e-mail to our customer service. Please help us direct the question to the correct department by giving as detailed information as possible under "Regarding". Thank you!
- Please send only questions regarding procedures in the Märklin Online Shop. Click here for questions regarding »Märklin general »Märklin technic »Märklin products »Spareparts or »Clubs.
Message regarding your Online Shop order
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