DE | EN

Accessibility Statement

0 | Summary in Easy Language
We want everyone to be able to use our website easily. If something doesn’t work well for you, please contact us: barrierefrei@maerklin.de. We will respond within 14 days.

1 | Introduction
This statement applies to the Shopware 5 online shop operated at https://www.maerklinshop.de by Gebr. Märklin & Cie GmbH.

2 | Status of Compliance
This online shop is partially compliant with WCAG 2.1 conformance level AA and the German BITV 2.0.

3 | Non-accessible Content

Area / Function

WCAG Criterion

Issue Identified

Planned Fix Date

Missing textual error messages in contact form

3.3.1 Error Identification

We have been aware of the issue for some time. Due to the technical limitations of the current Shopware version, implementing meaningful accessibility improvements would require disproportionate effort. A sustainable solution is therefore planned as part of the system migration scheduled for 2026.

30/06/2027

Streaming videos without subtitles

1.2.2 Captions (Prerecorded)

Provided by third-party source

31/12/2026

 4 | Measures Already Implemented

  • Eye Able® plugin (contrast switcher, font size adjustment, focus highlighting, screen reader mask)
  • Full keyboard operability, responsive and scalable layout
  • Valid HTML5/CSS, semantic landmarks (<main>, <nav>), language attribute lang="de"
  • Regular HTML and CSS validation via CI pipeline
  • Navigation buttons & links lack accessible name
  • Role hierarchy: aria-required-parent
  • Heading structure is linear 
  • Lists include non-<li> elements (ul.navigation--list mixes in <div> elements)
  • Touch targets partially too small (Based on Lighthouse best practice check)
  • Missing textual error messages in contact form

5 | Feedback Mechanism
Email: barrierefrei@maerklin.de
Phone: +49 (0) 7161 608 222
Available Monday to Friday from 1:00 pm to 5:00 pm (CET).
We aim to respond within 14 days.

6 | Enforcement Procedure
Market Surveillance Authority of the German Federal States (MLBF)
Carl-Miller-Str. 6, 39135 Magdeburg, Germany
Phone: +49 391 567 6970
Email: kontakt@mlbf-barrierefrei.de

7 | Date of Creation and Last Review
Created on 24 June 2025 | Last reviewed on 13 January 2026.